Laurastar Limited warranty for Canada
LAURASTAR warrants its product to be free from defects in materials and workmanship under normal customer use as described in the Instruction Manual for 1 year from the date of purchase. This limited warranty extends only to the original purchaser and is not transferable. Laurastar, at its option, will at no charge repair defective equipment during the period of this limited warranty. To obtain warranty service, the damaged equipment must be sent or taken to an authorized Laurastar customer service center. This limited warranty is the customer’s exclusive remedy and applies only to new Laurastar products. This limited warranty does not cover normal wear and tear, wear of the electrical cord, wear of the soleplate, or wear of the appliance's components and accessories. The user shall be liable for the dispatch and return costs under warranty repair.
Damage caused by improper operation or storage, misuse or abuse, unauthorized repair by non-Laurastar specialists, accident or neglect, alteration, or connecting to a power source outside the specified voltage is not covered by warranty. Equipment used for commercial or any other non-domestic or household purpose is not covered by this limited warranty. “Misuse or abuse” of the product includes the use of the equipment for any purpose, or in any manner, not in accordance with the instructions contained in the Instruction Manual provided with the equipment. Examples of “misuse or abuse” of the product include, but are not limited to, damage caused by the appliance or one of its components falling to the floor, failure to rinse the water boiler, failure to remove the Softpressing soleplate, use of any liquid other than water, and use of non-Laurastar products, accessories, and spare parts. Damage caused by any failure to follow the instructions contained in the Instruction Manual is not covered by this limited warranty.
ANY IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANT ABILITY AND FITNESS FOR A PARTICULAR PURPOSE, SHALL BE LIMITED TO THE DURATION OF THIS LIMITED WARRANTY.
LAURASTAR SHALL UNDER NO CIRCUMSTANCES BE LIABLE FOR DAMAGES IN EXCESS OF THE PURCHASE PRICE OF THE PRODUCT OR FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY KIND ARISING OUT OF THE CUSTOMER’S ABILITY OR INABILITY TO USE THE PRODUCT.
Some states and jurisdictions do not allow the limitation or exclusion of incidental or consequential damages, or limitation on the length of an implied warranty, so the above limitations or exclusions may not apply to you. This limited warranty gives the customer specific legal rights, and you may have other rights that vary from state to state.
LAURASTAR AFTER-SALES SERVICE
If you have a claim under this Limited Warranty, please contact the Laurastar Customer Service department, either by telephone or e-mail. You must follow the instructions from the Customer Service department and send, at your own risk:
• the appliance; and
• a copy of the purchase contract, invoice, receipt, or any additional information on this subject. You will find other addresses for importers and official service partners at www.laurastar.com.
If an appliance is returned to the Laurastar approved service center when there is no defect present, the user shall be liable for the dispatch and return costs.
If a Laurastar appliance is entrusted to the approved service center for work outside the provisions of this Limited Warranty, or after the Limited Warranty one-year term has come to an end, this shall be deemed a "repair outside limited warranty" and shall form the subject of an invoice.
Damage caused by improper operation or storage, misuse or abuse, unauthorized repair by non-Laurastar specialists, accident or neglect, alteration, or connecting to a power source outside the specified voltage is not covered by warranty. Equipment used for commercial or any other non-domestic or household purpose is not covered by this limited warranty. “Misuse or abuse” of the product includes the use of the equipment for any purpose, or in any manner, not in accordance with the instructions contained in the Instruction Manual provided with the equipment. Examples of “misuse or abuse” of the product include, but are not limited to, damage caused by the appliance or one of its components falling to the floor, failure to rinse the water boiler, failure to remove the Softpressing soleplate, use of any liquid other than water, and use of non-Laurastar products, accessories, and spare parts. Damage caused by any failure to follow the instructions contained in the Instruction Manual is not covered by this limited warranty.
ANY IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANT ABILITY AND FITNESS FOR A PARTICULAR PURPOSE, SHALL BE LIMITED TO THE DURATION OF THIS LIMITED WARRANTY.
LAURASTAR SHALL UNDER NO CIRCUMSTANCES BE LIABLE FOR DAMAGES IN EXCESS OF THE PURCHASE PRICE OF THE PRODUCT OR FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY KIND ARISING OUT OF THE CUSTOMER’S ABILITY OR INABILITY TO USE THE PRODUCT.
Some states and jurisdictions do not allow the limitation or exclusion of incidental or consequential damages, or limitation on the length of an implied warranty, so the above limitations or exclusions may not apply to you. This limited warranty gives the customer specific legal rights, and you may have other rights that vary from state to state.
LAURASTAR AFTER-SALES SERVICE
If you have a claim under this Limited Warranty, please contact the Laurastar Customer Service department, either by telephone or e-mail. You must follow the instructions from the Customer Service department and send, at your own risk:
• the appliance; and
• a copy of the purchase contract, invoice, receipt, or any additional information on this subject. You will find other addresses for importers and official service partners at www.laurastar.com.
If an appliance is returned to the Laurastar approved service center when there is no defect present, the user shall be liable for the dispatch and return costs.
If a Laurastar appliance is entrusted to the approved service center for work outside the provisions of this Limited Warranty, or after the Limited Warranty one-year term has come to an end, this shall be deemed a "repair outside limited warranty" and shall form the subject of an invoice.